Most Recent Testimonials

July 2019

"Special thanks to Kelly and Paul. Pretty much everyone in the Laindon branch was included at some point. All excellent, but as mentioned, Paul and Kelly were better than excellent. Thanks a lot! "

M & A-M - Laindon

June 2019

"Everyone was very professional and helpful. Thank you! "

LL - Lettings

"Absolutely delightful to deal with Hilbery Chaplin. Prompt, efficient and friendly service. Top marks for Sean and the team. Thank you. "

GS - Havering

"Bought & sold with Hilbery Chaplin over the years! Excellent. Thank you. "

Mr & Mrs O - Shenfield

May 2019

"We would rate Hilbery Chaplin the best estate agents in the area."

TD - Shenfield

"Bought & sold with Hilbery Chaplin over the years! Excellent. Thank you. "

Mr & Mrs E O- Shenfield

"I would like to sincerely thank you and the rest of the staff for your excellent care and service over the last 6 years it has been exemplary and if I even rent a property again yours will be the first and only number I will call. Thanks again Janet it is much appreciated. "

KE – Brentwood, Lettings Management

April 2019

"Ray was very helpful, always got back to me when I had questions and very friendly. Would definitely recommend. "

HE – Lettings

"Unfortunately I will not be renewing my contract for the coming year. I cannot thank you all enough for dealing with all my issues both quickly and efficiently. "

TM – Lettings Management

"From the initial valuation we were impressed – it was realistic and added to the website quickly. Contact throughout has been consistent and we’ve been kept thoroughly updated. It made a usually stressful process relatively stress free! Would very much recommend! "

C&NH Shenfield

March 2019

"Solicitor recommendation was excellent. Never experienced such a smooth process (& this is our fourth time). "

SA - Laindon

"We can’t thank Phil and Kelly enough for all the help they have given us selling our house. They really have gone above and beyond. "

D&KW – Havering

"From start to completion the service provided was exceptional and very professional. I would like to thank all. Special thanks to Hollie who was the driving force getting all parties through to completion, and was always there when needed! "

JJ - Shenfield

February 2019

"Brilliant service! Can't recommend highly enough. Everything you want in an estate agent and more. "

LW - Laindon

"We received an exceptional and efficient service especially from Trish, and the other branch members were overly helpful and assisted in her absence. "

NJB - Romford Lettings

January 2019

"Thank you for your help and guidance with the sale of house. "

BB - Shenfield

December 2018

"We were extremely satisfied with your efficient service. "

Mr & Mrs SR - Hornchurch

"All members of the team were very good & extremely helpful but Hollie was exceptional dealing with solicitors and helping us achieve our purchase within 6/7 weeks. Charlie was the first person we dealt with & he is a polite well-presented helpful person and a credit to your team. Thank you. "

Mrs ET - Shenfield

November 2018

"Did a solid job & found a suitable buyer, who turned out to be able to complete just in time. Helped keep the process on course to completion (& beyond!)"

RC - Laindon

October 2018

"Smooth, easy process for first time renters. Highly recommended."

SPK - Romford Lettings

"It was a pleasure to work with Phil and the team. I could not have asked for more. Spot on in every aspect. Thanks"

GH - Havering

September 2018

"Absolutely professional 100%!!"

RH - Ray Brentwood Lettings

August 2018

"Diane is an exemplary member of staff. She is passionate about the area she works. She is a natural sales woman and cares about her clients. I trusted her implicitly and she couldn't do enough for us. A special mention for Corinne who is very professional, friendly, sympathetic, caring and very good at her job. Without them and Hollie this sale may not have exchanged. Hilbery Chaplin's staff outshone the other agents in the chain. Thank you!"

Mr A & Mrs J Taylor - Ingatestone

July 2018

"Professional, efficient yet friendly service. Excellent team work keeping everyone informed"

S Byrne - Shenfield

May 2018

"Valerie was very helpful and built a good rapport with us which we are sure she does with other customers. Compared to other agents we called, the reception & service we received was exceptional & world class."

Mr & Mrs Twim - Romford

April 2018

"I am pleased with the service I received from start to finish. Any questions I had were answered and the staff were very helpful & professional, which made for an overall very pleasant experience!"

Dionne Semper - Romford

"I recommended your office to two of my friends and both are using you to sell their properties. Thanks for your help."

Jack Clothier - Laindon

March 2018

"5* review - Clear and rapid communication from start to finish! The main manager is down to Earth and I must say a BIG THANK YOU to Ellie - the organiser - she’s amazing - consistent and persistent On top of everything and very prompt with many options. Professional, polite, experienced and well managed. "

Leonard Lee - Havering

January 2018

"Communication from Jack was spot on and I was never left wondering what was going on. Made to feel welcome and always had my questions answered."

A Finlayson - Romford

December 2017

"Very good telephone manner. Whenever I called and Hollie was absolutely fantastic. Chasing solicitors and always keeping me informed. A credit to your Company."

C Lazari - Shenfield

November 2017

"I was completely satisfied with the way this sale was dealt with. Kellie Hallier went “the extra mile” in every respect. Thank you. Mrs SP"

S Price - Romford

October 2017

"I would like to say a big thank you to you and your team for the great work that you all did in selling my home. I was very happy with the service provided and would not hesiate to use Hilbery Chaplin again. Thank you for making the process relatively stress free during a very difficult time."

Sarah Jordan Veitch - Brentwood

September 2017

""Simply The Best" Could not ask for a better estate agent."

B Goulding - Hornchurch

August 2017

"This is the second property I have sold with Hilbery Chaplin - both times the service has been outstanding from all members of the team at the Hornchurch branch. Many thanks for your help."

S Watts - Hornchurch

July 2017

"Absolutely fantastic service. Kept me well informed and always returned calls & emails. i have dealt with numerous agents and i have found Hilbery Chaplin to be the best by far! Thank you very much"

Suki Bolina - Romford

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