Hilbery Chaplin Privacy Policy
1. Introduction
Your privacy is important to us and we believe that it should be protected. This policy explains how and for what purposes we use the information collected about you via www.hilberychaplin.co.uk (referred to as “the site”). By using the Hilbery Chaplin website and its services you are agreeing to this policy so please read it carefully.
If you have any queries at any time regarding this policy please contact us by email anitapashley@hilberychaplin.co.uk by telephone +44(0)1708 732732 or by writing to us at 86, Market Place, Romford, Essex. RM1 3HQ.
2. Personal information
We will collect the following personal information from you name, email address, postal address and telephone number. Whilst it is not compulsory to give us this information, if you do not we may not be able to provide you with the full range of services we are able to offer.
3. Using this information
We will use this information
- To improve the features on “the site” and the services we offer.
- To send you information relating to our services.
- To enable you to benefit from any relevant third party services.
- To support and improve our marketing and promotion activity.
4. Sharing this information
We will not pass on any personal details to third parties but we may send you information from our selected business partners.
You can tell us to stop this at any time by sending an email to anitapashley@hilberychaplin.co.uk
Apart from the above we will not disclose any of your personal information without your consent unless we are required by law to do so.
5. Contacting us
If you wish to contact us about any of the services offered via “the site” you will be requested to complete a short form. This information will then be sent to the appropriate division or person you wish to contact.
6. Cookies
When you visit “the site” we may store some information (commonly known as cookies). Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers. A cookie helps you to get the best out of “the site” and helps us to provide a more personal service. As with other websites we use cookies to track how our website is used and how to improve and update our content.
7. Security
We adhere to robust security procedures to safe guard your privacy from unauthorised access and improper use. We follow strict security procedures to ensure that your personal information is not damaged, destroyed or disclosed to a third party without your permission and to prevent unauthorised access to it. The information you provide is kept in a secure data store with restricted access. Only employees or, in certain circumstances, our IT consultants who need the information to perform a specific job are granted access to personally identifiable information. We retain your personal details for as long as is required by current legislation.
8. Contacting us
If at any time you would like to contact us with your views about this statement or with any enquiry concerning your personal information you can do so by sending an email to us at anitapashley@hilberychaplin.co.uk
